Shepherds Hook by Good Directions

We will gladly accept returns for products that are damaged, defective or otherwise defective by the product manufacturer. Otherwise returns are not automatically accepted, but may still be approved in some scenarios with a 25% restocking charge. Items returned will be refunded 75% of the original purchasing price upon receipt of the returned goods.

You may return the product within 30 days from the date your order was delivered for a refund, by receiving a Return Authorization Number (RA#) issued by us. To receive the RA#, please submit your request here: Contact Us.